InDesign was never started on this PC and requires confirmation of a dialog. It is required to start InDesign once to generate all needed Adobe registry entries. If there are problems please ask for support and refer to ID 3321635. In early censhare versions the chinese Adobe application must be patched in windows registry but it is not necessary since version 2018.1.0. The language version of the Adobe application is unknown to censhare yet thus the registry key is unknown and communication to InDesign is not possible. After performing this action once, you can start the client by double click as usual. Open the client using right mouse click> "Run as Administrator" and log in. Please contact support and check version compatibility.Ī registry key for the censhare Client is missing. You try to open/import/export an InDesign asset on a Windows PC with a newer InDesign version. A change here will only become active after the InDesign interface was toggled from deactivated to activated. In the dropdown user can define the default indesign version which will be used by censhare application. On dialog, find Indesign Version right to it, check the check box 'Set Indesign version for Windows clients'. It is under Javaclient ->file->Preferences-> Adobe Indesign Interface. Please check the indesign default version settings. If these do not exist in general an update is required to the next version which supports your desired InDesign version. An indicator can be found in AdminClient/Master data/Features/censhare:storage_item.app_version. Please check, if your censhare server version supports this indesign version. Please check for the following causes of errors: This error message may occur if you try to check-out inside an InCopy text or open/import/export an Adobe InDesign file to/from censhare
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